Rocholl hospitality holding gmbh Privacy Policy

Thank you for choosing our hotel. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Data Processing

• Registration Form: Data processing is carried out according to § 30 Bundesmeldegesetz (BMG) with a storage period of one year.
• Name, Address Details: Data processing is conducted pursuant to Art. 6 (1) b), c) GDPR with a storage period of 3 years in compliance with § 147 Abgabenordnung (AO) and § 257 Handelsgesetzbuch (HGB).
• Voluntary Declaration of Consent: Data processing is performed based on Art. 6 (1) a) GDPR with a storage period of 10 years or until the revocation of consent.

2. Your Rights

• Right of Access: You have the right to request confirmation of whether your personal data is being processed, and if so, to obtain access to that data, in accordance with Article 15 GDPR.
• Right to Withdraw Your Consent: If we process your personal data based on your consent you have according to Article 7 GDPR the right to withdraw that consent at any time without reason.
• Right of Objection: If the processing of your personal data is necessary to protect the legitimate interests of our company, you can object to the processing at any time in accordance with Article 21 GDPR.
• Right to Erasure: According to Article 17 GDPR this right, often referred to as the right to be forgotten, allows you to ask us to erase personal data where there is no valid reason for us to keep it.
• Right to Rectification: Under Article 16 GDPR you have the right to have any incorrect personal data corrected or completed if it is incomplete.
• Right to Restrict Processing: According to Article 18 GDPR you have the right to ask us to restrict processing of your personal data.
• Right to Data Portability: Under Article 20 GDPR, you have the right to move, to copy or to transfer your personal data. You will receive your personal data provided in a structured, common and machine-readable format.
• Right to Lodge a Complaint with a Supervisory Authority: You have a right of appeal to the competent supervisory authority under Article 77 GDPR.

3. Contact Us

To exercise your rights or for any inquiries regarding your personal data, please contact us at:

Rocholl hospitality holding GmbH
Elisabethstraße 16, 40217, Düsseldorf, Germany
Email: kontakt@rocholl-group.de

Please note that we may require additional information from you to verify your identity before fulfilling your request. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable laws.

Changes to this Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on our website, so please check back periodically for updates.